Terms of service

Terms of Service

Welcome to The Robertson Rottie Ranch. By accessing this website and purchasing products from our store, you agree to the following Terms of Service.

Please read these terms carefully before using our website.

1. General Information

The Robertson Rottie Ranch is a small ranch and agricultural operation located in the Blue Ridge Mountains of Virginia offering agricultural, botanical, educational, and ranch-related products.

By using this site, you confirm that you are at least 18 years old or are using the site under the supervision of a parent or legal guardian.

2. Product Information

We strive to provide accurate descriptions, photographs, and information for all products listed on our website. However, due to the natural and agricultural nature of many products, variations may occur.

We reserve the right to:

Modify product descriptions
Adjust pricing
Update availability
Discontinue products at any time without notice

3. Incubating Eggs & Agricultural Products

Incubating eggs and live agricultural products are highly sensitive to shipping conditions, incubation methods, environmental factors, and handling practices.

By purchasing incubating eggs from The Robertson Rottie Ranch, the customer acknowledges and agrees that:

Hatch rates are not guaranteed
Fertility percentages are not guaranteed
Shipping conditions may affect viability
Incubation outcomes vary based on equipment and experience

All eggs are inspected prior to shipment for cleanliness and structural integrity.

4. Shipping & Delivery

Shipping timelines are estimates only and are not guaranteed.

Once a package has been accepted and scanned by USPS, The Robertson Rottie Ranch is not responsible for:

Carrier delays
Lost packages
Damaged packages
Weather-related transit issues

Customers are responsible for filing any shipping-related claims directly with USPS.

Customers are also responsible for providing a correct shipping address at checkout.

5. Returns & Refunds

Due to the nature of our products, all sales are generally final.

Please review our Return & Refund Policy for additional details regarding:

Incubating eggs
Plant cuttings
Botanical products
Shipping damage claims

6. Website Use

You agree not to:

Use this website for unlawful purposes
Attempt unauthorized access to website systems
Copy or reproduce website content without permission
Interfere with the operation or security of the website

7. Intellectual Property

All content on this website, including logos, branding, images, videos, text, graphics, and product descriptions, is the property of The Robertson Rottie Ranch unless otherwise stated.

Unauthorized use or reproduction is prohibited.